Agent Chat Performance Report

Reporting Period: {{ $startDate }} to {{ $endDate }}

Organization: {{ $organizationName }}

Summary of Agent Statistics

@foreach($agentStats as $agent) @endforeach {{-- Totals Row --}}

Agent ID	Agent Name	Total Chats	Open	Answered	Closed
{{ $agent->agent_id }}	{{ $agent->agent_name }}	{{ $agent->total_chats }}	{{ $agent->open_chats }}	{{ $agent->answered_chats }}	{{ $agent->closed_chats }}
Total		{{ $agentStats->sum('total_chats') }}	{{ $agentStats->sum('open_chats') }}	{{ $agentStats->sum('answered_chats') }}	{{ $agentStats->sum('closed_chats') }}

{{-- Chart --}} @if($chartUrl)

Agent Chat Summary Chart

@endif {{-- Signature and Timestamp --}}

Generated By: {{ auth()->user()->name ?? 'System' }}

Generated At: {{ $generatedAt }}